Getting Started with JUlaVIE X

Every JULaVIE X should come with a user manual, if yours is missing or misplaced- you can download a new one here.

You should feel very confident in owning and operating you JUlaVIE as every machine comes with a 2 year warranty. There is no need to register your warranty as we will look you up by your customer record. Your warranty begins by the time you receive your machine.

If you sell or gift your JUlaVIE X, the new owner will need to have your name, address and where it was purchased to take advantage of the warranty on your machine.

This page is dedicated to help you know the basics on how to use and maximize your JUlaVIE X.

Happy Juicing!

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Sections you will find below:

Intro: How the JUlaVIE works
Section 1: What is not covered in your warranty and how to avoid it
Section 2: How much juice should I expect?
Section 3: What’s included and how to set it up
Section 4: What should I do if…
Section 5: Recipes
Section 6: Refills

We've come a long way together, partner! A message to our crowdfunding backers:

 

From an idea that you have helped us realize into an actual product, we've finally come to this! We're so excited for you to finally enjoy JUlaVIE, the first at-home cold-pressed juicer!

We’d like to share with you some thoughts and feedback about the JUlaVIE from backers like you, major health influencers, and press around the US. Our agency has shared a few of our early prototypes to major experts in juicing, health and nutrition and here are the top 3 things you told us you loved about the machine:

Cold Pressed Juice in your home - We heard loud and clear from juicing experts that we needed to scream and shout about this. This difference is a big deal to those who really love juicing. It is smoother, does not separate and stores better than juice from a traditional juicer. We haven’t talked a lot about this with you guys, but as this trend gets more popular in the US, expect to hear us celebrating this more.

Shots of nutrition - One of the things we heard from a lot of nutrition experts that the US team met with was that juicing is such a great habit, but that a lot of people are nervous about too much natural sugar or wasting expensive produce on more than they actually need (our bodies only need 100% of daily doses). We are still working on the details of this, but given that our portions are easy to control it is easier for us to help people control and measure their intake than it is with traditional machines. Stay tuned, as we develop this further.

No Cleaning - This one is a no brainer and why most of you backed us from the start. We are so excited that while we set out to make the best machine to help you keep up the regular habit of juicing by making it easier to use, we also managed to make a better juice to drink while making it easier to understand your intake.

Having said that, we can't wait for you to enjoy your JUlaVIE X and start smart juicing for a better life!

Happy Juicing!

The JUlaVIE Team

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Sections you will find below:

Intro: How the JUlaVIE X Works
Section 1: What is not covered in your warranty and how to avoid it

Section 2: How much juice should I expect?
Section 3: What’s included and how to set it up
Section 4: What should I do if…
Section 5: Recipes
Section 6: Refills

How the JUlaVIE X works

Option A. Juicing with the Reusable Liner

Step1 - Getting Started
Step2 - Getting Started
Step3 - Getting Started

1. Secure the Reusable Silicon Liner into the JUlaVIE X

2. Fill inner filter with produce up to
the marked line

3. Insert the filter inside the liner within the machine.
Close the lid and press the juice button. A single, double ,
or triple shot of juice is ready in as little as 30 seconds.

Option B. Juicing with the Prep & Press Bag (Available only outside the USA)

PPb@2x - Getting Started

Section 1 – What is not covered in your warranty and how to avoid it

Terms of our warranty can be found here.

To take the lawyer speak out of it, if your machine is not working properly, mostly likely it is covered, but there are 3 things that are not and you should be aware of them and how to avoid them:

1. All visual damage must be reported in the FIRST 2 WEEKS after delivery or it will not be covered.

2. If you think your machine does not produce enough juice (Juice output claims), we will require help on your end to do a test, and the most accurate way to do so is by juicing 400g of apple as the output is the most consistent amount types of produce and require most of the 10tons of force to be used.

All output related claims will be determined at the repair center and shipping will be reimbursed after output is evaluated. Therefore, as you are juicing, it is important to keep the following chart in mind in terms of the output you can expect as not all produce is created equal. See the section below for more details regarding juice output.

3. Water damage to the motor. This is not easy to do and is usually a sign of one of two types of misuse:
Black copy - Getting Started
GS3.1 - Getting Started

First, if you overfill your filter past the indicated line, it could cause the juice to flow upwards and around the liner instead of down into your glass. This is 100% avoidable if you fill only to the line. Occasional overflow will not cause damage to the motor unless it is done regularly without proper cleaning.

GS3.2 - Getting Started

Second, if you pour water inside of the cavity in an effort to clean, it can leak inside the motor and burn it out. This type of damage will not be covered. To avoid doing so, you can unplug the machine first. and use your hand or a long cleaning utensil to get inside the cavity of the machine.

Here’s a video to understand what causes overflow and what you can do to prevent it.

Section 2. How much juice should I expect?

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Cold-Pressed Juicing

The concept of Cold-Pressed Juicing is pretty simple. If the process introduces heat and is not using any form of press, then it’s not cold-pressed.

The goal when cold press juicing is to break down the fruit or vegetable with as little damage and exposure to air and heat as much as possible. Both oxidation and exposure to heat tend to kill nutrients in the produce.

JULAVIE X cold press juicer squeezes the juice out of the liner and filter together using up to 10 tons of force. It is designed to extract juice using tons of force instead of shredding it, creating a smooth and delicious taste.

Cold-Pressed Juicing

The concept of Cold-Pressed Juicing is pretty simple. If the process introduces heat and is not using any form of press, then it’s not cold-pressed.
The goal when cold press juicing is to break down the fruit or vegetable with as little damage and exposure to air and heat as much as possible. Both oxidation and exposure to heat tend to kill nutrients in the produce.
JULAVIE cold press juicer squeezes the juice out of the liner and filter together using up to 10 tons of force. It is designed to extract juice using tons of force instead of shredding it, creating a smooth and delicious taste.

Strong enough to press whole fruits

 

JUlaVIE X is designed to handle little to no preparation of produce to give you juice. Small varieties of apples, oranges, and pears can fit in the machine without prepping. The machine’s 10 tons of force is strong enough to press these produce into a pulp and squeeze out pure juice.

Here’s a visual demo of how you can fit a number of your favorite produce together and get your serving of juice.

Head over to our recipes page to see more of these tasty and nutritious recipes.

However, simple geometry will tell you that by cutting your produce into smaller pieces you can fit more in your filter – giving you more juice. Here are some general prepping method you can apply to some produce. Small berries and grapes can be used whole. Juicier fruits like pineapple and orangs can be sliced in big pieces, while denser fruits like pear and apples can be chopped into smaller pieces. Roots have low juice yield so shredding them first helps.

Prep1 - Getting Started
Prep2 - Getting Started
Prep3 - Getting Started
Prep4 - Getting Started

Roots and Greens are harder to juice

If you are using roots or greens and are not getting the single or double shot as outlined in the chart below, it could be that you need to break down the cell walls further. If you chop a carrot or a beet root, you’ll see how dense these root crops are. The thicker the cell wall of a produce is, the lower their water content is, so juicing them will generally give you less than when you juice an orange or a watermelon.

Since cold-pressing uses presses instead of shredding when juicing, yield might seem less. But don’t be fooled, root or green juice from traditional juicers seem more because they include pulp and foam, whereas cold-pressed juice only gives you pure extracted juice.

If you are a juicer who frequently juice roots and greens, we suggest you shred them (roots) or rub them (greens) first to be able to get more. Shredding breaks roots to smaller pieces allowing the press to exert more force (versus big pieces of hard carrot). Rubbing greens on the other hand, allows greens to soften and break their thick outer walls for more juice yield.

Here’s a video on how to juice your greens using our Juice Extracting Mitts that comes with purchase.

THREE BASIC PREP TIPS

TIP #1. Depending on your produce used, you get different shot servings (refer to chart to know how much you’ll get from juicing specific produce).

TIP #2. By combining juicier fruits with more dense vegetables – you can get more juice

TIP #3. If you prep your produce as follows, though not required to get the shot size listed above, you can increase the amount of produce you can put into your filter – and therefore, the amount you will get out.

The size of the “shot” you will get depends on what produce you put in, and the manner of how you prepared them. The higher the water content of a produce, the less prep is needed. So you can just put about chunks of pineapple in the filter and get a double or triple shot. Greens and roots, having lower water content, needs a little more prep than others.

Here is a produce yield chart to understand what kind of shot you can get from filling the filter with a specific produce and comparing them to their yield from other popular juicers in the market today.

Chart Single - Getting Started
Chart Double - Getting Started
Chart Triple - Getting Started

Section 3. What’s included and how to set it up

When you purchase your JUlaVIE X, you will also receive a juicing guide to help you to know more about your machine. This guide includes information on setting up, how to get the most yield from your produce, and some troubleshooting information. We’ve also included very simple juice recipes that you can try. Watch the video above to know more about what’s included when you receive your JUlaVIE.

To get the most out of your JUlaVIE X, follow these simple tips

GIF Spout - Getting Started

Spout Out

Before pressing the Juice Button, make sure that the liner’s spout is sticking out of the juicing outlet straight into your juice container. You can pull it out with your finger if it gets stuck inside.

Gif Lid - Getting Started

Secure the lid

The machine is designed so that it will not start juicing unless the compartment lid is totally closed to ensure safety of the operator. If you press the juice button and nothing happens, it might be because the lid is not properly closed.

Gif magnet - Getting Started

Secure Liner Properly

The silicon liner has six magnet points that directly attach to their corresponding holes inside the machine. Make sure they are properly inserted to avoid getting pitted when the presses close in during juicing.

Gif reset - Getting Started

Wait for the machine to reset

After pressing, the machine resets itself before it allows you to open the lid. If you can’t open it after juicing, it might be because the reset isn’t finished yet. When the low hum is gone, that’s the signal that the reset is done.

Gif6 - Getting Started

Juice Extracting Mitts

Get more from greens by rubbing them with our Juice Extracting Mitts before putting inside the Inner Juicing Filters

Gif line - Getting Started

Fill up to the fill line

Make sure that you only fill up to the fill line. Overfilling can cause juice to flow upward and seep into the machine or cause the filter bag to explode and mix your juice with pulp.

Section 4. What to do if…

If your machine is not behaving as it should, you can always reach our customer service team at contact@julavie.com. The team will help you trouble shoot and if the problem can not be corrected, they will send your description to our warranty team to determine how repair costs will be handled. Before you feel you need to do that, here are some quick trouble shooting tips/videos:

Machine stops at mid-cycle

Juice overflow

Not getting enough juice

Machine won’t start

Compartment lid won’t open

Section 5. Recipes

Here are samples of recipes for each size of shots you can get with JUlaVIE X. Head over to our recipes page to see more of our favorite recipes.

Single Shot: Spiwi (Spinach-Kiwi)

Double Shot: Pear Beet

Triple Shot: Fruity Detox

Section 6. Refills

While we are ramping up our distribution centers in US, Europe and Asia, we ask for your patience for the next 2 months while we get them stocked with inventory. Head on over our Where To Buy page to know more and subscribe to our newsletter for information on when and where refills will be available in your country/region. We will continue to keep it updated and email our customers as refill stock becomes available.

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